Privacy Policy

Information We Collect

When you register for our floristry masterclasses or contact us for information, we collect certain personal details to provide you with the best possible experience. This includes your name, email address, phone number, and any specific requirements or preferences you share with us.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages viewed. This helps us improve our website functionality and understand how our services are being used.

How We Use Your Information

Your personal information serves specific purposes related to delivering quality floristry education. We use your contact details to send class schedules, materials lists, and important updates about your enrolled workshops.

Beyond class administration, we occasionally share information about new workshop offerings or seasonal floristry tips that might interest you. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

We analyze attendance patterns and feedback to improve our teaching methods and develop new workshop content. This data helps us understand which techniques resonate most with students and what additional classes to offer in the future.

Data Storage and Security

Your information is stored on secure servers located within Azerbaijan, complying with local data protection regulations. We use industry-standard encryption methods to protect sensitive data like payment information and personal details.

Access to your personal information is strictly limited to authorized Malaxion staff members who need it to provide your services. Our team receives regular training on privacy protection and data handling best practices.

We implement regular security audits and maintain up-to-date software protection against potential threats. However, while we take every reasonable precaution, no online system can guarantee complete security against all possible risks.

Your Rights and Control

Under Azerbaijan's data protection laws and our commitment to transparency, you have several important rights regarding your personal information:

Information Sharing

We don't sell, rent, or trade your personal information to third parties. Your details remain confidential within Malaxion's operations and are only shared when absolutely necessary for providing your requested services.

Occasionally, we work with trusted partners for specific services like payment processing or workshop supply delivery. These partners receive only the minimum information needed to complete their specific tasks and are contractually bound to protect your privacy.

We may disclose your information if required by Azerbaijan law enforcement or regulatory authorities, but only to the extent legally mandated and with proper documentation.

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Class enrollment data is typically retained for three years after your last workshop attendance, allowing us to track your progress and offer appropriate advanced classes.

Financial records related to class payments are maintained for seven years as required by Azerbaijan tax regulations. Communication records and customer service interactions are kept for two years to ensure consistent service quality.

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.

Website Cookies and Tracking

Our website uses cookies to remember your preferences and improve your browsing experience. These small files help us recognize returning visitors and customize content based on your interests.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality. We use analytics tools to understand how visitors use our site, but this data is anonymized and cannot identify individual users.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data handling practices. When updates are made, we'll notify enrolled students via email and post the revised policy on our website.

Continued use of our services after policy updates indicates your acceptance of the changes. If you disagree with modifications, please contact us to discuss your concerns or request data deletion.